What Category Is Shocks an Struts on Firestone? Complete Guide to Costs and Services
Shocks and struts are listed under the suspension category at Firestone. This includes standard shock absorbers, strut assemblies, and air suspension components designed to improve ride quality and vehicle control. Experiencing rough rides or handling problems means understanding this category will speed up finding the correct parts and services.
This information is for vehicle owners researching suspension repair or replacement at Firestone. You’ll learn how shocks and struts differ, what to expect from Firestone’s service options, and typical costs involved. This overview makes it easier to understand your suspension needs and make informed decisions.
Key Takeaways
- Firestone categorizes shocks and struts within its suspension services section.
- Shocks control ride damping, while struts also support vehicle weight and steering.
- Firestone offers both standard shock and strut replacements plus air suspension upgrades.
- The cost for replacing shocks and struts usually falls between $200 and $1,000+, varying with the parts used and labor involved.
- Inspection every 12,000 to 15,000 miles helps detect worn shocks or struts early.
- Firestone’s Arnott air shocks and struts replicate original equipment ride and leveling.
What Category Does Firestone List Shocks and Struts Under?
On Firestone’s website and their service menu, shocks and struts are listed under the broader vehicle Suspension Services and Suspension Parts categories. Firestone combines these two components under one suspension section rather than separating shocks and struts into distinct categories. This grouping helps you quickly find all parts and services related to your vehicle’s suspension system in one place, which is convenient since shocks and struts often work together to affect ride quality and stability.
To find shocks and struts specifically, start by navigating to Firestone Complete Auto Care’s homepage. Their service and parts menus have clearly marked suspension options, which include both shocks and struts, as well as related components like air springs. Knowing your vehicle’s make, model, and year beforehand will streamline your search and ensure compatibility, especially if you’re looking for air suspension products such as Firestone Arnott air shocks and struts that support auto-leveling in trucks, SUVs, or electric vehicles. Follow these steps to locate shocks and struts on Firestone’s website or at one of their service centers:
- Visit the Firestone Complete Auto Care website at firestonecompleteautocare.com.
- Hover over or click the “Service” tab in the main menu to access the service categories.
- Select “Suspension” from the list of services, which will include shocks, struts, and air suspension options.
- Enter your vehicle details such as year, make, and model in the search or service scheduling tool to narrow down parts and services compatible with your vehicle.
- Browse the suspension products and services offered, including Firestone Ride-Rite kits and Arnott air shocks and struts for vehicles like the Tesla Model X or pickup trucks that need load-leveling support.
- Choose whether you want to purchase parts for self-installation or schedule a service appointment for professional replacement and diagnostics.
- Review pricing estimates provided for suspension system repairs or replacements, which typically range from a few hundred to over a thousand dollars depending on the parts and labor involved.
By following these steps, you’ll quickly find shocks and struts categorized within the suspension section. Getting the right products or services ensures proper vehicle stability and comfort, especially if you need to replace aging air suspension components or traditional hydraulic shocks and struts. Firestone’s grouping simplifies selecting either a standard shock or a specialized air strut, and their professionals can help diagnose issues like excessive bouncing, uneven tire wear, or reduced handling due to worn suspension parts.
Difference Between Shocks and Struts Explained
Shocks and struts are key parts of a vehicle’s suspension, but they serve different roles and fit in different ways. Shocks, or shock absorbers, mainly control the up-and-down motion of your tires to smooth out bumps and keep your vehicle stable. Struts, on the other hand, are a combination of a shock absorber and a structural part of the suspension. They not only absorb shocks but also support the weight of the vehicle and align the suspension components.
Struts are typically used in front suspension systems, especially on vehicles that use a coil spring mounted around the shock absorber. They replace several parts and hold up a portion of the vehicle’s weight, so the entire assembly attaches directly to the car’s frame. Shocks can be found at the front or rear but mainly focus on dampening motions without bearing weight. Here is an easy way to compare shocks and struts:
| Feature | Shock | Strut |
|---|---|---|
| Primary Function | Absorbs road impacts for ride comfort and stability | Supports vehicle weight and controls suspension movement |
| Location | Front or rear suspension, usually separate from springs | Usually front suspension, integrates shock and spring |
| Vehicle Support | No weight-bearing role | Bears part of the vehicle’s weight |
| Complexity | Simpler, easier to replace individually | More complex, often replaced as a full unit |
| Impact on Alignment | Little to none | Key factor in wheel alignment |
Knowing these differences helps when determining whether your vehicle needs shocks or struts replaced. Most vehicles with struts use coil springs wrapped around the strut assembly, so the entire strut unit must be swapped out, which can take longer and cost more. Vehicles with shocks will have separate springs, making shock replacement more straightforward. Replacing worn shocks improves tire grip and driving comfort, while replacing worn struts also helps maintain proper alignment and handling.
Always have your alignment checked after replacing struts to avoid uneven tire wear and poor handling.
Since struts form part of your vehicle’s structure, their failure can affect steering and safety more quickly than shocks. On the other hand, worn shocks mostly affect ride smoothness and tire contact with the road. Firestone technicians can help you decide what’s right for your vehicle based on symptoms and inspection, ensuring your suspension works well for your driving needs.
Does Firestone Replace Shocks and Struts? What to Expect
Firestone does replace shocks and struts as part of their automotive suspension repair services. You can expect professional inspection, part replacement, and installation performed by experienced technicians using high-quality components. Scheduling an appointment is straightforward, and many common brands and warranty-backed parts are available for your vehicle’s suspension needs.
Service Appointment Process
To schedule a shock or strut replacement at Firestone, contact your local shop by phone or use the online request form if available. During the appointment, technicians perform a thorough inspection of your suspension system to confirm the condition of your shocks and struts. They assess factors such as wear, leaks, and vehicle handling symptoms. After diagnosis, you receive a clear recommendation on what parts need replacing and the estimated time and cost for repair. Typical replacement jobs can take around one to two hours depending on the vehicle and the parts involved.
Arriving for your scheduled time helps keep the process smooth. Bring your vehicle’s make, model, and year details, and note any handling issues or noises you’ve experienced. This information guides technicians in delivering accurate service and recommendations.
Brands and Part Quality Firestone Offers
Firestone offers shocks and struts from trusted brands like LoadLifter 5000 and Arnott. LoadLifter 5000 models deliver load-leveling capacity up to 5,000 pounds and are known for simple installation and dependable performance. Arnott provides universal struts that fit on either side of the vehicle and maintain automatic leveling, all supported by a strong industry warranty.
Both brands feature many no-drill applications, meaning installation does not usually require modifications to your vehicle’s frame or suspension mounts. This reduces installation time and potential complications. Firestone prioritizes using parts that combine strong performance with durability, helping to restore and maintain a smooth, safe ride for your vehicle.
Installation and Additional Services
Installation typically comes included when you purchase shocks or struts through Firestone. Their technicians handle the entire replacement process, ensuring the new parts are fitted correctly and aligned according to manufacturer specifications. Most shocks and struts kits are designed for manageable installation using standard automotive tools, but variations exist depending on your vehicle and the part chosen.
Besides shock and strut replacement, Firestone also offers complementary steering and suspension services. These services address issues with worn or loose steering components and other suspension parts. This thorough approach helps restore precise handling and overall vehicle safety. Firestone delivers honest advice and competitive pricing, supporting customers in making informed decisions about necessary repairs.
Warranty and Guarantees
Many of the suspension parts Firestone installs come with manufacturer warranties that cover defects and durability. For example, LoadLifter 5000 kits include a limited lifetime warranty, giving you long-term protection on your investment. Arnott’s universal strut carries one of the longest warranties in the industry as well.
Also, AirLift offers a 60-day ride satisfaction guarantee on certain products, allowing you to experience improved suspension performance risk-free. You can get help from Firestone for part replacement or repairs covered by warranty during the protection period. This coverage underscores the quality and confidence Firestone places in their suspension repair services.
Typical Cost and Time to Replace Shocks and Struts at Firestone
Replacing shocks and struts at Firestone typically costs between $200 and $700 per axle, including parts and labor. The exact price depends on the make and model of your vehicle, the parts selected, and labor rates, which range around $100 to $150 per hour. Most shock or strut replacements take about 1 to 2 hours to complete.
Price Range for Parts
Shock and strut parts at Firestone vary based on the vehicle and the type of suspension system. OEM-style struts tend to cost more due to their exact fit and performance standards, while aftermarket options offer a range of prices depending on quality and features. Air suspension struts, such as those made by Firestone and AirLift, generally cost more because of their complexity and the technology involved.
| Part Type | Price Range | Notes |
|---|---|---|
| Standard Shocks | $80 – $180 each | Based on vehicle model and shock series |
| Standard Struts | $150 – $350 each | Includes mount and hardware in some kits |
| Air Suspension Struts | $400 – $700 each | More common on trucks and RVs |
Check your specific vehicle fitment and part availability to narrow down options. Firestone’s technicians can also help you choose the best parts for your suspension needs.
Labor Cost Estimates
Labor fees at Firestone generally range from $100 to $150 per hour, with shock or strut replacement typically requiring 1 to 2 hours. Complex vehicles or those with air suspension systems might involve more time due to additional components that need handling and calibration. Additional services, like wheel alignment after strut replacement, can increase labor charges by $75 to $150, but this ensures proper handling and tire wear.
Time Required for Service
Replacing shocks or struts usually takes between 60 to 120 minutes. Vehicles with simple, coil-over strut assemblies often lean toward the shorter end of the range. More complex suspension systems, including air suspension struts common in trucks and RVs, could require extra time for part installation and system testing.
Firestone aims to complete such repairs efficiently while ensuring safety and ride quality are fully restored. It’s a good idea to plan for at least a two-hour appointment slot when scheduling.
Cost Variations by Vehicle Type
Vehicles like trucks and RVs often have higher costs for shock and strut replacements because their suspension parts are larger, more complex, and frequently include air suspension systems. Passenger cars generally incur lower parts and labor costs.
Price also varies with vehicle age and availability of parts. For example, older or less common models may increase wait times and prices due to special order parts or limited inventory.
| Vehicle Type | Typical Price Range (Parts + Labor) | Comments |
|---|---|---|
| Compact and Mid-Size Cars | $200 – $400 per axle | Standard shocks and struts, shorter labor time |
| Full-Size Trucks and SUVs | $400 – $700 per axle | May include air suspension components |
| RVs and Heavy-Duty Vehicles | $600 – $900 per axle | Complex air struts and load support systems |
Firestone’s technicians can provide a detailed estimate tailored to your vehicle before any work begins, helping avoid surprises on your bill. Taxes and shop fees may apply based on local regulations and Firestone’s pricing policies.
Signs You Need to Replace Your Shocks or Struts
Worn shocks or struts often show specific warning signs that can help you spot the problem early before it affects your vehicle’s safety. These suspension parts play a key role in controlling your vehicle’s stability by absorbing bumps and maintaining tire contact with the road. When they start to fail, your ride comfort drops, but more importantly, your control and safety are compromised.
One of the main safety risks from worn shocks or struts is reduced braking efficiency. Your vehicle may take longer to stop as these components lose their ability to keep the tires firmly planted on the road. This can increase the risk of accidents, especially in wet or slippery conditions. Worn shocks also cause uneven tire wear, which can lead to tire blowouts or additional alignment issues. It can be tricky to tell worn shocks or struts apart from other suspension problems, so using a checklist of common signs helps narrow down the issue. Look for these warning signs that often indicate shocks or struts need replacement:
- Excessive bouncing after going over a bump
- Nose dives or dips during hard braking
- Vehicle sways or leans in corners
- Uneven or rapid tire wear patterns
- Visible leaking of hydraulic fluid from shocks or struts
- Knocking or clunking sounds over bumps
- Longer stopping distances or feeling unstable when braking
Regularly inspect these symptoms during routine maintenance or when you notice a change in how your vehicle handles. For example, bouncing more than two times after pressing down on the front or rear of your vehicle signals worn shocks. Checking tires can give clues; uneven tread wear usually means suspension parts like shocks or struts aren’t controlling movement properly.
Have a trusted technician measure your vehicle’s ride height and perform a bounce test if you suspect suspension wear; these simple diagnostics can confirm if shocks or struts need replacement.
Replacing worn shocks or struts in time prevents costly damage to other suspension and steering parts, helps maintain tire life, and keeps your braking distances in check. The process is usually straightforward and cost-effective compared to the risks of ignoring worn suspension components. Keep in mind, signs can vary based on your vehicle’s load, driving conditions, and age of parts, so stay attentive to changes in ride quality and handling in all driving situations.
How Firestone’s Air Suspension Struts Integrate with Shocks
Firestone’s air suspension struts combine air springs with traditional shock absorbers to offer adjustable support and improved ride quality. These products integrate advanced air spring technology that differs from regular struts or shocks by allowing controlled air pressure to adapt vehicle height and load capacity. Firestone’s air suspension struts are designed for use in vehicles requiring load leveling, such as trucks and SUVs, and they are available for purchase and installation at Firestone service centers.
Features of Firestone OES Air Struts
Firestone Original Equipment Supplier (OES) air suspension struts feature a built-in air spring combined with a shock absorber, creating a compact unit that manages both damping and load support. The air spring portion uses reinforced rubber bladders that inflate to adjust ride height and stiffness based on load requirements. Firestone’s design uses corrosion-resistant materials, such as Zytel nylon end caps, to extend durability in harsh conditions. These struts also include protective roll plates to shield critical components from debris damage, offering longer service life compared to standard struts.
This integration allows the struts to maintain proper vehicle stance and improve handling, particularly when towing or carrying heavy cargo. Firestone emphasizes precise air spring construction for consistent pressure management, ensuring smoother rides without sacrificing load capacity. These features matter most for vehicles with variable loads or those that use self-leveling suspensions to maintain stability and comfort.
Compatibility with Vehicle Auto-Leveling
Firestone air suspension struts are compatible with vehicles equipped with auto-leveling or self-leveling suspension systems. These systems rely on sensors to monitor ride height and air pressure, automatically adjusting it to keep the vehicle stable under changing loads. Firestone’s OES air struts connect directly to the vehicle’s air management system, making them suitable replacements for original equipment on many trucks and SUVs.
Vehicles that benefit most from Firestone air struts include pickup trucks used for towing, trailers, or heavy payloads. Firestone’s struts support the existing auto-leveling system by providing reliable air spring function and shock absorption within a single unit. They work alongside standard shocks on other axles or suspension points without air, as part of a complete suspension package tailored to the vehicle’s design.
Comparison to Standard Struts and Shocks
| Feature | Firestone Air Suspension Struts | Standard Struts or Shocks |
|---|---|---|
| Load Support | Adjustable via air pressure, adapts to varying loads | Fixed load handling, limited to mechanical spring properties |
| Suspension Adjustment | Works with auto-leveling to maintain ride height | No automatic height adjustment |
| Ride Comfort | Improved smoothness under varying load conditions | Consistent but less adaptable damping |
| Durability Features | Corrosion-resistant parts, protective roll plates | Standard corrosion resistance, fewer protective features |
| Cost and Complexity | Higher cost, more complex installation and maintenance | Lower cost, simpler installation and maintenance |
The main tradeoff when selecting Firestone air struts versus standard components lies in cost and complexity. Air suspension struts usually cost more due to integrated air systems and require skilled installation. Standard shocks or struts are simpler but cannot adapt to changing vehicle loads or provide auto-leveling benefits.
Installation Considerations
Installing Firestone air suspension struts requires connecting the struts to the vehicle’s air supply lines and control systems. Technicians at Firestone follow a step-by-step process that begins with verifying the correct strut model matched to the vehicle’s suspension and load capacity. The vehicle is lifted, and old struts or shocks are safely removed before mounting the new air struts in place.
Next, air lines are connected to the strut’s air spring fittings, and the system is checked for leaks and pressure integrity. Technicians then calibrate the air suspension controls to ensure proper auto-leveling function. Installation time typically ranges from 2 to 4 hours depending on the vehicle and whether additional air system components need replacement or repair. Price for installation and parts varies, often starting around $600 to $900 per axle, reflecting the parts’ complexity and labor.
Proper installation is key to preventing air leaks, sensor errors, or suspension failure. Firestone’s certified installers use manufacturer guidelines and diagnostic tools to confirm optimal system function and vehicle ride quality after replacement. Incorrect installation can cause uneven tire wear, poor handling, or premature strut damage, underscoring why professional service is recommended.
Maintenance Tips and When to Call Firestone Professionals
Shocks and struts should be inspected at least every 50,000 miles or once a year to catch wear before it affects vehicle safety. Testing includes checking for fluid leaks, damaged mounts, uneven tire wear, or unusual bouncing on rough roads. Regular inspections help you avoid premature part failure that can lead to costly repairs or loss of control while driving.
You can extend the life of shocks and struts by avoiding heavy impacts and overloading your vehicle. Using the right suspension parts for your load is important. For example, if you tow heavy trailers or carry large loads regularly, upgrading to heavy-duty options like the AirLift LoadLifter 5000 Ultimate can protect your suspension and improve durability. Also, maintaining correct tire pressure and alignment reduces uneven stress on these components.
- Inspect shocks and struts visually every 6 months for oil leaks or broken parts
- Replace worn or cracked mounts promptly to prevent damage
- Use heavy-duty suspension components if you frequently tow or haul heavy loads
- Keep tires properly inflated and aligned to reduce wear on suspension
- Limit driving on rough or unpaved roads when possible
- Swap shocks or struts as a pair rather than individually for balanced handling
- Schedule professional suspension inspections annually for safety checks
DIY replacement of shocks or struts isn’t recommended unless you have proper tools and experience. The job requires compression tools and supports to safely remove and install struts. Improper replacement can result in suspension damage or personal injury. Firestone professionals use diagnostic equipment that measures suspension travel and damping accurately, preventing guesswork and ensuring parts fit your vehicle’s specific needs.
Immediate attention from Firestone is needed if you experience harsh bouncing after hitting a bump, swaying during turns, nose-diving when braking, or hear knocking noises near the suspension area. These symptoms indicate severe wear or failure that can compromise handling and safety. Rapid tire wear or fluid leaking from shocks or struts also requires prompt service. Visiting Firestone for a professional check can prevent accidents and extend suspension life, typically with repair costs ranging from $200 to $700 depending on the vehicle and shock type.
How Shocks and Struts Affect Vehicle Performance and Safety
Shocks and struts play a direct role in maintaining your vehicle’s ride comfort and stability. They control how much your vehicle bounces when you drive over uneven surfaces or hit bumps. By absorbing these impacts, shocks and struts help keep the tires in contact with the road, improving handling and braking performance. Without properly functioning shocks and struts, your vehicle will feel unstable, more difficult to steer, and may take longer to stop.
Handling improves because shocks and struts regulate the vehicle’s body movement during turns and lane changes. When they work well, they minimize body roll and help maintain tire traction. This means your vehicle responds more precisely to steering inputs, which is especially important in emergency maneuvers or rough road conditions. In contrast, worn shocks or struts can cause your vehicle to sway or lean excessively, reducing control and increasing the risk of an accident.
Shocks and struts also influence tire wear by ensuring even contact between the tires and the road. Uneven tire wear often occurs when shocks or struts no longer absorb road impact, causing the tires to bounce or skip along the pavement. This uneven wear leads to premature tire replacement, costing more over time. Keeping your suspension in good shape helps your tires wear uniformly, which improves fuel efficiency because your tires maintain better traction and resistance.
If shocks or struts fail while driving, you may notice increased body bounce, longer stopping distances, or excessive noise from the suspension. Driving this way can compromise your safety, especially on wet or uneven roads, by reducing traction and stability. The vehicle could handle unpredictably, increasing the chance of losing control. In addition to safety concerns, failed shocks or struts can lead to damage in other suspension components, raising repair costs.
You can expect replacement of shocks or struts to restore the original ride quality and handling. Firestone uses components built to match original equipment standards, ensuring a reliable fit and performance. Installation typically takes a couple of hours and varies in cost depending on your vehicle model and part type. Maintaining your suspension by addressing shock and strut wear before failures occur can prevent more costly repairs and extend tire life, saving you money overall.
Have your shocks and struts inspected at least every 50,000 miles to catch wear early and avoid uneven tire wear or handling problems.
Step-by-Step Action Plan for Managing Your Shocks and Struts
Follow this plan to check, maintain, and replace your shocks and struts efficiently, keeping your vehicle safe and smooth.
- Day 1: Inspect your shocks and struts visually for leaks, dents, or broken parts to spot issues early.
- Week 1: Schedule a suspension check at Firestone if you notice uneven tire wear or excessive bouncing during drives.
- Within 2 weeks: If Firestone confirms wear or damage, arrange for shock or strut replacement to restore performance.
- After replacement: Drive gently for the first 100 miles to let new parts settle and monitor for any unusual noises or handling.
- Every 6 months: Have Firestone technicians perform routine suspension inspections to catch issues early and keep parts working well.
- Before long trips: Check shocks and struts with Firestone to avoid breakdowns or compromised safety during travel.
- Annually: Ask Firestone to examine your air suspension struts if equipped, ensuring proper integration with shocks.
Frequently Asked Questions
What Category Is Shocks and Struts on Firestone?
Firestone lists shocks and struts under their suspension parts category, often focusing on air suspension kits like the Firestone Ride-Rite. This category includes components designed to improve ride comfort and vehicle stability.
How Much Does Firestone Charge to Replace Shocks?
Firestone’s cost to replace shocks varies by vehicle and location but typically ranges from $200 to $400 per axle. Labor time can affect price, so call your local Firestone for an exact quote based on your truck or SUV.
Are Shocks and Struts Interchangeable Parts?
Shocks and struts serve different roles; struts are structural and part of the suspension, while shocks mainly dampen vibrations. You can’t replace one with the other without affecting the vehicle’s performance and safety.
Does Firestone Sell Air Suspension Upgrades for Trucks and RVs?
Yes, Firestone offers Arnott New Firestone air shocks and struts as upgrades, which provide improved auto-leveling and ride comfort. These kits fit both left and right sides and support load-leveling for heavier vehicles.
How Do Firestone Ride-Rite Kits Compare to AirLift LoadLifter 5000?
Both kits offer up to 5,000 pounds of load capacity, but AirLift’s LoadLifter 5000 Ultimate includes an internal jounce bumper, making it pricier. Firestone Ride-Rite tends to be more cost-effective while delivering solid performance.
What Signs Show I Should Check My Shocks or Struts at Firestone?
Worn shocks or struts often cause poor cornering stability or a rough ride. Firestone technicians can diagnose leaks, wear, or alignment issues that might require replacing your suspension components to restore safety and comfort.
Final Thoughts
Shocks and struts at Firestone fall under suspension services, where you can get expert advice, maintenance, and replacements. Regular checks and timely repairs help maintain driving comfort and vehicle safety. Booking a suspension inspection at your nearest Firestone center is a good next step to keep your ride steady and safe.